Pat Zaby's
DIGITAL EDGE FOR REALTORS
Strategies that keep your clients coming back—and referring more. Tips and tools to strengthen your real estate connections.

Monday, February 9, 2026

For centuries, families planted gardens not as a hobby but as a lifeline. Victory Gardens during WWII fed millions of Americans, proving that careful planning and steady nurturing produce sustenance season after season. A 20 x 28-foot plot could feed a family all summer but only if it was prepared, planted, and consistently tended with water, fertilizer, and care.

Your real estate business works the same way. Your database, the people you know and hope to work with, is your "garden." The seeds you plant today will become the harvest that sustains you in the future. But, just like a garden, it requires more than a one-time effort; it needs consistent attention to thrive.

Here's how the analogy plays out:

Garden

Database (Your Sphere of Influence)

Seed

Initial contacts - introducing yourself and your services to people you know or meet.

Plant

Each person or record in your database - prospects, past clients, and referral partners.

Water

Regular communication - emails, calls, handwritten notes, and check-ins to keep relationships alive.

Fertilizer

Providing value - useful information, market updates, and tips that build trust and credibility.

Cultivating

Personalized service - remembering life events, solving problems, and staying top-of-mind long before a sale.

Harvest

Repeat and referral business - clients ready to buy or sell, plus referrals to others you can help.

Just like staggering plantings ensures a steady harvest throughout the season, maintaining your database ensures a steady pipeline of business all year. Some "plants" will mature faster than others, but with consistent watering and fertilizing, you'll always have something ready to "harvest."

A well-maintained garden feeds a family for years. Likewise, a well-managed database can sustain your business for your entire career. By planting seeds (initial contacts), watering (consistent communication), and fertilizing (adding value), you'll build trust and loyalty ensuring your name is the one people remember when it's time to make a move.

This approach isn't just good practice; it's essential. Your database truly is your future income. Treat it like your most valuable crop, and it will yield a harvest of repeat and referral business season after season.

Just like watering and fertilizing a real garden, your database needs regular attention to grow and that's where InTouch Systems can help. With professionally written newsletters, weekly blog posts, daily social media content, and automated delivery, InTouch acts like a drip irrigation system for your business, consistently nourishing your relationships with valuable, trust-building touches.

Visit www.InTouchSystems.com to view sample newsletters and social posts, watch short demo videos, and take a free trial to see how easily you can cultivate repeat and referral business...without having to do it all yourself.

Monday, January 26, 2026

A recent 2024 Gallup poll reinforces the value of real estate in building long-term wealth. According to the survey, Americans once again ranked real estate as the best long-term investment, outperforming stocks, gold, savings accounts, and bonds. Despite market fluctuations and economic uncertainty, real estate has held the top spot for 11 consecutive years.

This consistent confidence underscores the tangible and stable nature of real estate as an asset, something people can see, use, and improve. With the help of a knowledgeable agent, buyers are not just purchasing a place to live, they're investing in what Americans overwhelmingly believe is the most reliable path to wealth.

Real estate agents do more than just help people buy and sell homes, they often play a critical role in shaping their clients' long-term financial health. For many Americans, a home is not only where life happens but also the single largest investment they'll ever make. And unlike many other financial assets, real estate comes with unique advantages that can significantly grow wealth over time with a skilled agent guiding the way.

One of the most important advantages of homeownership is equity growth, driven by both market appreciation and loan amortization. As homeowners pay down their mortgage and property values rise, equity accumulates, often passively and predictably. What makes this even more compelling is the preferential tax treatment that real estate enjoys.

For example, the capital gains exclusion on the sale of a primary residence allows homeowners to exclude up to $250,000 (or $500,000 for married couples) in profit from taxation if certain conditions are met, something you won't find with stocks or mutual funds.

Real estate agents, particularly those who stay in touch with their clients, are in a position to guide this journey beyond the initial purchase. A well-maintained relationship can lead to future opportunities, such as upgrading to a larger home, acquiring a vacation property, or investing in rental real estate. Many successful investors start by simply leveraging the equity in their primary home to make their next move.

The beauty of real estate as an investment is that most people already understand it. Unlike complex financial instruments or retirement portfolios that require professional management, homeowners know what it takes to maintain a house. With a little experience and guidance, they can apply that knowledge toward managing rental properties and growing their investment portfolio with confidence.

One of the biggest financial advantages real estate offers is leverage, the ability to control a large asset with a relatively small amount of cash. While you can't borrow 80% of the value of a stock or mutual fund purchase long-term at fixed interest rates, mortgage lenders routinely offer 80%, 90%, or even 95% loan-to-value financing for home purchases. These mortgages often come with fixed interest rates and long terms, giving investors stability and predictable payments, features not commonly found in other asset classes.

A knowledgeable agent can help clients understand and harness this leverage strategically. Whether it's using home equity to purchase an investment property or advising when it's time to refinance, reposition, or sell, the agent becomes a trusted financial ally, not just a sales facilitator.

In the long run, real estate agents who build relationships based on service, insight, and strategic guidance can profoundly impact their clients' financial futures. They help individuals make wise decisions about their largest asset, sometimes repeatedly throughout their lives. In doing so, they contribute not just to the dream of homeownership but to lasting wealth and security.

Monday, January 12, 2026

In today's market, it's no longer enough to "be online."
Your website, social media, email campaigns, Google Business Profile, YouTube channel, and even your mobile skills must all work together, intentionally and consistently; to build a powerful brand identity and keep you top of mind.

When these parts operate in concert, the benefits go far beyond marketing. You strengthen your professional image, improve productivity, and create a steady flow of both repeat and referral business while also building credibility with people who don't yet know you.

The Power of a Unified Brand Presence

Think of your digital marketing as an orchestra. A single instrument can sound nice, but when every instrument plays together in harmony, the result is powerful.

  • Your website establishes your home base and authority.
  • Social media keeps you visible and relatable.
  • Email newsletters provide consistent, value-rich communication.
  • Google Business Profile ensures you're discoverable in local searches.
  • YouTube videos build trust before you ever meet a client.
  • Your mobile skills allow you to respond quickly, send materials, and manage relationships on the go.

When each of these elements shares the same message, look, and feel, you create a lasting impression—one that helps people remember you when they (or someone they know) needs a real estate professional.

Building Trust for the Long Term

The goal is not just to get a transaction; it's to become the trusted real estate professional your clients think of first, whether their next move is in six months or sixteen years. Consistent, coordinated digital marketing builds recognition, reinforces credibility, and positions you as a reliable resource. Over time, it's this combination of trust and visibility that keeps your business pipeline strong.

Assess Where You Stand

To help you evaluate your current position, we've created a comprehensive Brand & Awareness Master Checklist. It will help you identify your strengths, pinpoint gaps, and develop an action plan to make every part of your digital marketing work together.

Download the Checklist Here and take the first step toward building a unified, long-term brand presence that drives both productivity and referrals.

National Trainer Pat Zaby

Pat Zaby is a distinguished leader in the real estate industry, serving as a charter member of the Residential Real Estate Council (RRC) and a past national president. With a career spanning over five decades, he has been a senior instructor since 1983, earning recognition as a national speaker, author, and developer.

His extensive contributions have established him as a respected authority in the field. As the co-owner of InTouch Systems, a digital marketing company, Pat continues to provide valuable insights and resources to real estate professionals, helping them thrive in an ever-evolving market.

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Achievements

  • Lifetime Achievement Award 2024 – Residential Real Estate Council
  • Over 200 articles published in national real estate periodicals
  • Senior instructor for the Residential Real Estate Council
  • Convention speaker at the NAR® and numerous franchise and state associations of REALTORS® for over 25 years
  • Past President, Residential Real Estate Council
  • Past President - REALTORS® National Marketing Institute®
  • Recipient of Omega Tau Rho, National Association of REALTORS®
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